Many SOLs are reporting that after Hot listing of ATM cards for any reason ( card stolen/theft/damage), again issuing another Instant ATM card to the customer and facing problem that the new card is not getting activated.
In this connection pl guide the PO staff that once card HOT LISTED in CCMM , again new card should not issue.
In this connection pl find the guidlines of CPC, Bangalore
If old card is hot listed new card cannot be issued to that customer.
Matter has been referred to Dte for supply of replaced cards and once approval is received it will be intimated to all
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